bf88's Privacy Policy & Data Protection
Your personal information is completely safe with us — learn in detail here how bf88 collects, uses, and protects your data.
Introduction & Overview
This privacy policy ("Policy") is issued by the organisation operating the bf88 platform ("we", "us", "bf88") and applies to all individuals ("user", "you") who access or use the services available at bf88.mom.
bf88 is a safe and reliable online gaming and betting platform. We believe your privacy is a fundamental right. This policy will inform you about what types of information we collect, why we collect it, how it is used, and what your rights are.
By using our website or creating an account, you are agreeing to the terms of this privacy policy. If you have not read this policy, please do not use our services. For any questions, contact our support team.
What Information We Collect
bf88 collects various types of information to provide its services, ensure account security, and meet regulatory requirements. The types of information we collect are detailed below:
Personally Identifiable Information
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- National ID or passport number (for identity verification)
Financial Information
- Payment method details (bKash, Nagad, Rocket, Upay numbers)
- Bank account details (where applicable)
- Transaction history and amounts
- Deposit and withdrawal records
Gaming-Related Information
- Game play history and statistics
- Betting details and results
- Bonus and promotion usage records
- VIP level and points information
Technical Information
- IP address and device information
- Browser type and operating system
- Session duration and activity logs
- Cookies and similar tracking technologies
Purpose of Data Use
bf88 uses your information only for legitimate and specific purposes. Before using your information for any purpose, it must be clearly stated in this policy. The main purposes for which we use your data are described below:
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Completing registration, login, and account verification processes | Contractual necessity |
| Service Provision | Operating and improving gaming, betting, and payment services | Contractual necessity |
| Identity Verification | Preventing fraud and ensuring account security | Legal obligation |
| Financial Transactions | Processing deposits, withdrawals, and bonuses | Contractual necessity |
| Customer Support | Resolving your complaints and questions | Legitimate interest |
| Responsible Gaming | Monitoring gaming behaviour and helping set limits where needed | Legitimate interest and legal obligation |
| Technical Improvement | Improving platform performance and user experience | Legitimate interest |
| Communications | Sending important updates, policy changes, and support messages | Contractual necessity |
Data Sharing & Disclosure
bf88 never sells your personal information to third parties. However, in certain circumstances, limited information may be shared with our trusted partners or authorities:
4.1 Service Provider Partners
We work with selected third parties for payment processing, technical support, and security services. These partners process data only in accordance with bf88's instructions and are bound by privacy obligations similar to this policy. Payment partners include: bKash, Nagad, Rocket, and Upay.
4.2 Legal & Regulatory Authorities
We may provide necessary information based on legal obligations, court orders, or valid requests from government authorities. This also includes assisting in investigations into fraud, money laundering, or other unlawful activities.
4.3 Business Transfers
If there is a change in ownership, merger, or acquisition of bf88, your information may be transferred to the relevant parties. In the event of such a change, we will notify you in advance and your consent will be obtained before any new policy takes effect.
4.4 With Your Consent
Before sharing your information for any purpose other than those listed above, we will obtain your explicit consent. You may withdraw such consent at any time.
Cookies & Tracking Technologies
Cookies and similar technologies are used on the bf88 website to improve your experience. Cookies are small text files stored on your device that help remember your session information.
Essential Cookies
Essential for operating the core functions of the site. These cannot be disabled.
Functional Cookies
Remember your preferences and settings, such as language and login information.
Analytics Cookies
Collect site usage statistics to help improve the quality of the service.
Security Cookies
Used for session verification to prevent fraud and protect your account.
You can manage cookies by changing your browser settings. However, disabling certain cookies may limit the functionality of the site.
Data Retention & Deletion
bf88 retains your information only for as long as it is necessary to provide services, meet legal obligations, or serve legitimate business purposes. Key retention principles:
- Active Accounts: All account information and transaction records are retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, information may be retained for a defined period to meet legal obligations and resolve disputes.
- Financial Records: Information relating to financial transactions is retained in accordance with anti-money laundering regulations until legal requirements are fulfilled.
- Gaming Logs: Logs of gaming activity are retained for security and dispute resolution purposes.
- Deletion Requests: Beyond legal obligations, you may request deletion of your personal information. The processing timeline for such requests will be communicated after contacting our support team.
Data Security Measures
bf88 uses industry-standard advanced technology to protect your personal information. Our security framework includes the following layers:
Encryption Technology
All data transfers between you and our servers are protected by SSL (Secure Socket Layer) encryption. This ensures that no third party can read or alter your information.
Secure Server Infrastructure
Our servers are protected through firewalls, intrusion detection systems, and regular security audits. Access to data is restricted to authorised personnel only.
Password Protection
Your password is never stored in plain text. We use one-way hashing technology, which means even our staff cannot access your password.
Access Control
Strict role-based access control technology is applied for accessing data. An employee may only access the information necessary to carry out their responsibilities.
Your Rights
bf88 respects your privacy rights. You have the rights described below — to exercise them, contact our support team:
8.1 Right to Access
You have the right to know what information we are collecting about you, why we are collecting it, and how it is being used. Upon request, we will provide you with a copy of the information we hold about you.
8.2 Right to Rectification
If any information we hold about you is incorrect or incomplete, you may request that it be corrected. We will make the necessary corrections as quickly as possible.
8.3 Right to Erasure
In certain circumstances, you may request deletion of your personal information. However, this right may be limited by legal obligations, ongoing disputes, or while the account remains active.
8.4 Right to Restrict Processing
In certain circumstances, you may request that processing of your information be restricted. During this time, we will only store your information and will not process it.
8.5 Right to Data Portability
You have the right to receive the information you have provided in a structured, commonly used format and to transfer it to another service.
8.6 Right to Object
You have the right to object to your information being used for marketing purposes. Upon receiving such an objection, we will immediately stop using your information for that purpose.
Protection of Minors
Restriction for Those Under 21
bf88's services are for those aged 21 and over only. We never knowingly collect information from minors or provide services to them. Age verification is mandatory when creating an account.
If we become aware that a person has created an account by providing false information about their age, that account will be closed immediately and all associated information will be deleted.
Third-Party Links & Services
If the bf88 website or platform contains any external links to third-party sites, accessing those sites will be subject to their own privacy policies. bf88 is not responsible for the protection of your information on those third-party sites.
Payment Gateway
Transactions made through bKash, Nagad, Rocket, and Upay are governed by the respective platform's own privacy policy. For bank transfers, the relevant bank's policy applies. It is your responsibility to read the privacy policies of these institutions.
Policy Changes & Updates
bf88 reserves the right to update or change this privacy policy at any time. For significant changes:
- We will send a notice to your registered email before the changes take effect.
- A summary of the updated policy and the date of changes will be noted at the top of this page.
- Continued use of the site after changes will be considered as your acceptance of the new policy.
- If you do not agree to the updated policy, stop using the service and request the closure of your account.
To stay informed about changes or updates, check this page regularly and keep your registered email address active.
Contact & Complaints
For any questions, concerns, or requests regarding the exercise of your rights under this privacy policy, please contact us. Our data protection team is always ready to assist you.
Contact Us
Available 7 days a week, 24 hours a day
[email protected]
Support is provided in Bengali and English
Data Protection Commitment
bf88 is always committed to protecting your privacy. Our data protection policy follows international standards and we continuously improve our security measures.
Upon receiving any privacy-related complaint from you, we will respond as quickly as possible and help resolve the issue.
For more information, visit our FAQ or Responsible Gaming page